Terms of Service

Effective date: March 17, 2026

1. Acceptance of Terms

By creating an account or using the CrewDash platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are accepting on behalf of a business, you represent that you have authority to bind that business to these Terms. If you do not agree, do not use the Service.

2. Description of Service

CrewDash provides a cloud-based job management, scheduling, and invoicing platform for contractors and trade businesses. Features include invoice creation, online payment processing via Stripe, customer management, job tracking, and related tools. We reserve the right to modify or discontinue features with reasonable notice.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@crewdash.co if you suspect unauthorized access.

4. Subscription and Payment

Access to the Service requires a paid subscription. Current pricing is available at crewdash.co/pricing.

  • Subscriptions are billed monthly or annually in advance and renew automatically unless cancelled.
  • All fees are in US dollars and are non-refundable except as required by law or as described in Section 5.
  • Payment processing is handled by Stripe, Inc. By providing payment information, you authorize us (via Stripe) to charge your payment method on each renewal date.
  • We may change pricing with at least 30 days' notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.
  • Standard payment processing fees (e.g., Stripe's 2.9% + 30¢ per transaction) apply to online payments you collect through CrewDash. These are Stripe's fees, not CrewDash platform fees.

5. Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access until then. We do not provide prorated refunds for partial billing periods. If we terminate your account for a material breach of these Terms, no refund will be issued for unused time.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Transmit spam, fraudulent invoices, or misleading information through the Service.
  • Attempt to gain unauthorized access to the Service or its underlying infrastructure.
  • Reverse engineer, decompile, or otherwise attempt to derive source code from the Service.
  • Use the Service to process payments for illegal goods or services.
  • Resell or sublicense access to the Service without our written permission.

We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

7. Your Data

You retain ownership of all data you input into the Service ("Your Data"). You grant CrewDash a limited license to store, process, and transmit Your Data solely to provide the Service. We do not sell Your Data. See our Privacy Policy for details on how we handle your information.

8. Intellectual Property

The Service, including its software, design, trademarks, and content (excluding Your Data), is owned by CrewDash and protected by intellectual property laws. Nothing in these Terms transfers ownership of the Service to you. You may use the Service only as permitted by these Terms.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. USE OF THE SERVICE IS AT YOUR SOLE RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREWDASH AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

11. Indemnification

You agree to indemnify and hold harmless CrewDash and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law provisions. Any dispute arising under these Terms shall be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in English. You waive the right to participate in a class action lawsuit or class-wide arbitration.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your access immediately for material breach of these Terms. Upon termination, your right to use the Service ceases. You may export your data before cancellation; we will delete your data within 90 days of account closure.

15. Contact

Questions about these Terms? Contact us at support@crewdash.co.